Privacy Policy
In this Privacy Policy, 'us' 'we' or 'our' means Marketing Scientist Pty Ltd (ABN: 68 610 133 732). We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your personal information.
By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card details.
What personal information do we collect?
We may collect the following types of personal information:
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name;
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mailing or street address;
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email address;
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telephone number and other contact details;
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age or date of birth;
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credit card information;
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your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
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details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
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any additional information relating to you that you provide to us directly through our website or app, or indirectly through your use of our website or app or online presence, or through other websites or accounts from which you permit us to collect information;
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information you provide to us through customer surveys;
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video recordings, audio recordings, photographs or similar data collected as part of opt-in research – we only collect such data from research participants who have given their explicit consent by allowing access to their camera, recording device, video/audio/photo library or have provided us such data at the time of the specific research activity; or
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any other personal information that may be required in order to facilitate your dealings with us.
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
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register on our website or app;
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communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
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interact with our sites, services, content and advertising; or
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invest in our business or enquire as to a potential purchase in our business.
In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.
Why do we collect, use and disclose personal information?
We may collect, hold, use and disclose your personal information for the following purposes:
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to enable you to access and use our website, apps or services;
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to operate, protect, improve and optimise our users’ experience for our website, apps, services or general business by performing analysis, conduct researching and for advertising and marketing purposes;
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to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
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to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
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to deliver research products and services for our clients;
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to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
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to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
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to consider your employment application.
Do we use your personal information for direct marketing?
We and/or our carefully selected business partners may send you direct marketing communications and information about our services and products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link).
To whom do we disclose your personal information?
We may disclose personal information for the purposes described in this privacy policy to:
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our employees, contractors and related bodies corporate;
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third party suppliers and service providers (including providers for the operation of our websites, apps and services, data storage (including cloud storage) providers, technology and research vendors who may use the data in delivering our services and/or any other business in connection with providing our products and services to you or our clients);
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professional advisers, dealers and agents;
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outsourced helpdesk or related service providers;
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payment systems operators (e.g. merchants receiving card payments);
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our existing or potential agents, business partners or partners;
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our sponsors or promoters of any competition that we conduct via our services;
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anyone to whom our assets or businesses (or any part of them) are transferred;
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specific third parties authorised by you to receive information held by us; and/or
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other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
Disclosure of personal information outside Australia
We may disclose personal information outside of Australia to third party service suppliers and data storage facilities.
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
Using our website/app and cookies
We may collect personal information about you when you use and access our website/app.
While we typically do not use browsing information to identify you personally, we may record certain information about your use of our website/app, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website/app that help us track your website/app usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites/apps, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites/apps may not work as intended for you if you do so.
We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications - especially if you submit your personal details to us via the Wix.com forms on our site. Wix.com's privacy policy can be found here: https://www.wix.com/about/privacy
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/
Security
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we take reasonable security measures to protect personal information we hold electronically, including firewalls, secure logon processes, encryptions and intrusion monitoring technologies. However, we cannot guarantee the security of your personal information.
Links
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and we have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
Accessing, correcting, updating or deleting your personal information
You can access the personal information we hold about you by contacting us on the details below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.
If you wish to update, amend, delete, or limit the use of your personal information, please contact us via the details below, and we will take reasonable steps to ensure that we carry out your request.
Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us via the details below . Please include your name, email address and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about further steps you can take.
Contact Us
For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Managing Director,
Marketing Scientist Pty Ltd,
PO Box 988,
Darlinghurst NSW 1300 AUSTRALIA
+61 2 8317 3114
Updated 24 May 2018